IT & Project Management

CERTIFIED SCRUM STUDY AGILE MASTER

PROJECT MANAGEMENT

CERTIFIED MSP PRACTITIONER

IT SERVICE MANAGEMENT

CERTIFIED COBIT V5

Certified SCRUM Study Agile Master

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SCRUMStudy Agile Master Certified (SAMC™) Course Overview

Duration: 3 Days

Overview:

 Rapid changes in technology, market demands, and expectations have paved the way for the conceptualization and implementation of agile methods and values in many organizations. Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively. Agile Master Certified (SAMC™) professionals possess a wide ranging knowledge and understanding of the values, methods and intricacies of Agile. The purpose of the exam is to confirm applicants have ability to compare and choose the methodology appropriate in a given situation. You will be awarded the Agile Master Certified (SAMC™) certificate by SCRUMstudy after successfully passing the certification exam.

Audience Profile:

 This certification is appropriate for anyone interested in getting familiar with the concepts and practices of Agile Project Delivery, and who wants to have a working knowledge of the various Agile methodologies.

Prerequisites:

 There is no formal prerequisite for this certification. However, a SDC™ or SMC™ certified professional will be able to easily understand the concepts required for the certification exam. Alternatively, you can attend a 3-day SAMC™ classroom training provided by a SCRUMstudy approved Authorized Training Partner (A.T.P.).

Exam Format

  1. Multiple Choice
  2. 100 questions per exam
  3. One mark awarded for every right answer
  4. No negative marks for wrong answers
  5. 120 minutes duration
  6. Proctored online exam.
  7. Current Pass Rate: 96%

Reference Book:

A Guide to Scrum Body of Knowledge (SBOK™ Guide) by SCRUMstudy. Expected Outcome: The participants will be prepared to take SAMC™ certification exam and pass. Also they will be able to apply the concepts in their day to day job.

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PROJECT MANAGEMENT

CERTIFIED PRINCE2 FOUNDATION

What You Will Learn

The aim of this course is to provide delegates with sufficient knowledge and understanding of the PRINCE2method to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2. The Foundation qualification is also a pre-requisite for the Practitioner qualification.

By the end of the course a delegate should understand the structure and key terminology of the method. Specifically the delegate should understand:-

  1. The characteristics and context of a project and the benefits of adopting PRINCE2®
  2. The purpose of the PRINCE2® roles, management products and themes
  3. The PRINCE2® principles
  4. The purpose, objectives and context of the PRINCE2® processes.

Audience Profile

This course is aimed at project managers, project management consultants and aspiring project managers. It is also relevant to other key staff involved in the design, development and delivery of projects who are required, or wish, to have a greater depth of knowledge of the method, including:-

Project Board members

  1. Senior Responsible Owners
  2. Project Sponsors

Team Managers

  1. Product Delivery Managers
  2. Business Analysts
  3. Subject matter experts delivering, or providing expertise to, a project

Project Assurance

  1. Business Change Analysts
  2. Change Board members
  3. Auditors

Project Support

  1. Project Office support staff
  2. Programme Office personnel

Prerequisites

There are no formal pre-requisites for this course. However, it is anticipated that delegates will possess knowledge of projects or have experience of working in a project environment. This is to ensure that the intensive nature of the course does not cause delegates to struggle through the course.

Examination Guidelines 

The PRINCE2 Foundation examination is a closed- book 60 minute 75 multiple choice question paper with 5 questions to be trial and not counted in scores. The pass mark is 50% (35 marks required to pass out of 70 available).

Course Outline

INTRODUCTION

  1. Introduction to PRINCE2
  2. Introduction to PRINCE2 Principles
  3. Introduction to PRINCE2 Themes
  4. Introduction to PRINCE2 Processes

PRINCE2 THEMES

  1. Business Case Theme
  2. Organization Theme
  3. Quality Theme
  4. Plans Theme
  5. Risk Theme
  6. Change Theme
  7. Progress Theme

PRINCE2 PROCESSES

  1. Starting up a Project
  2. Directing a Project
  3. Initiating a Project
  4. Controlling a Stage
  5. Managing Product Delivery
  6. Managing a Stage Boundary
  7. Closing a Project Process
CERTIFIED PRINCE2 FOUNDATION
CERTIFIED PRINCE2 FOUNDATION

CERTIFIED IN PRINCE2 FOUNDATION

Delivery Method: Online

Access: 3 Months

Our PRINCE2 3 -Day classroom course is an entry-level certification for project practitioners. The PRINCE2 Foundation demonstrates a strong understanding of the fundamental knowledge, terminology and processes of effective project management.

Benefits: The aim of this course is to provide delegates with sufficient knowledge and understanding of the PRINCE2® method to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2®. The Foundation qualification is also a pre-requisite for the Practitioner qualification.

Who is this for? Project Managers, Project Board Members, Team Managers

Prerequisites: There are no formal pre-requisites for this course.

CERTIFIED IN PRINCE2 PRACTITIONER

Delivery Method: Online

Access: 6 Months

Our PRINCE2 2-day class is designed to prepare delegates for the PRINCE2® practitioner exam.

Benefits: The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor PRINCE2® in a scenario situation.

Who is this for? Project Managers, Project Board Members, Team Managers

Prerequisites:Delegates must have attained the Foundation qualification. Delegates that did not complete their Foundation course with us may not have all the necessary knowledge expected of attendees for this course. In these situations a more detailed refresher may be required, in which case delegates should book the Combined Foundation and Practitioner course.

CERTIFIED PRINCE2 FOUNDATION
CERTIFIED PRINCE2 FOUNDATION

CERTIFIED IN PRINCE2 FOUNDATION + PRACTITIONER

Delivery Method: Online

Access: 6 Months

Our PRINCE2 5-Day classroom course prepares students for the PRINCE2 certification exams.

Benefits: The aim of this course is to provide delegates sufficient understanding of how to apply and tailor PRINCE2® in a project situation. A successful delegate should, with suitable direction and support, be able to start applying the method to their projects straight away.

Who is this for? Project Managers, Project Board Members, Team Managers

Prerequisites:There are no formal pre-requisites for this course. However, it is anticipated that delegates will possess knowledge of projects or have experience of working in a project environment.

Certified MSP Practitioner

MSP FOUNDATION

Objective

The purpose of the MSP Foundation certification is to confirm you understand the MSP guidance thoroughly enough to work effectively with those involved in the management of a programme or to act as an informed member of a programme office, business change team or project delivery team working within an environment supporting MSP.

The Foundation certification is also a prerequisite if you wish to undertake the MSP Practitioner and Advanced Practitioner certifications.

MSP Foundation Training

You can self-study for the MSP Foundation certification or you can take a training course with an M2Y International Accredited Training Organization. M2Y’s set their own rates, so prices will vary.

Target Audience

Members of a PO(Programme Office), business change team members, project delivery team members, as well as anyone who needs to understand the terminology and concepts underpinning MSP and those wishing to pursue higher level certifications; e.g. programme managers, business change managers & senior responsible owners.

Examination Format

  1. Multiple choice questions.
  2. 75 questions per paper with one mark available per question.
  3. 35 marks required to pass (out of 70 marks available) – 50%.
  4. 60 minutes’ duration.
  5. Online exam.
CERTIFIED MSP PRACTITIONER
CERTIFIED MSP PRACTITIONER

MSP PRACTITIONER

Objective

The purpose of the MSP Practitioner certification is to confirm whether you understand the MSP guidance well enough to apply it to your own work and are able to act as an informed member of a programme management team. That is, someone who is responsible for managing, leading, supporting or advising on work within an MSP environment. You should also be capable of applying the MSP guidance in a relatively uncomplicated programme within an environment that uses MSP.

This level is also a prerequisite for programme management professionals progressing toward the MSP certification.

MSP Practitioner Training

You can self-study for the MSP Practitioner certification or you can take a training course with an M2Y International Accredited Training Organization.

Target Audience

BCM’s(Business Change Managers), Project managers, Experts and advisers working within a programme office as well as other specialist position involved in supporting programmes following the MSP guidance. This level is also suitable for SRO’s(senior responsible owners) and those wishing to pursue higher level certifications (e.g. programme managers, Project executing managers) and those aspiring to become programme management professionals in the future.

Prerequisites

To take the MSP Practitioner examination, individuals must hold a current MSP Foundation certificate.

Booking An Exam Where Prerequisites Apply

Please ensure that before you book an exam where a prerequisite is required, that you hold verified proof of completion of that prerequisite (i.e. certificate, or letter from M2Y or former Accredited Examination Institute confirming you hold a current certification). Your examination results will be withheld until the correct prerequisite is provided to People Cert. If you are unable to provide the required prerequisite, then you will need to successfully complete the MSP Foundation before the higher-level exam result is released.

Examination Format

  1. Objective testing.
  2. Eight questions per paper, 80 marks available in total.
  3. 40 marks required to pass – 50%.
  4. 2’1/2 hours duration.
  5. Open book exam. Only the official printed hard copy of the Managing Successful Programmes Guide is allowed.

IT SERVICE MANAGEMENT

What You Will Learn

ITIL certifications are recognized internationally across industries and regardless of the size of the organization. The three-day intensive course provides delegates with comprehensive training to prepare them for the ITIL examination (based on “The ITIL Foundation Certificate in IT Service Management Syllabus,” latest edition).

It will enable delegates to:

  • Understand all the elements of the ITIL syllabus.
  • Understand the specific examination language.
  • Learn strategies and techniques for mastering the examination .

Students will learn how to:

  • Explain the context of IT Service Management.
  • Plan improvements.
  • Execute improvement plans and strategy.
  • Demonstrate the use of various ITIL techniques and processes.
  • Define a new service and its use throughout the Service Lifecycle.
  • Design services’ management processes, matrices and organizational governance.
  • Understand the value of communication, documentation and automation.
  • Understand the examination guidelines.
  • Please note that the cost of the ITIL exam is included with this course. Our Back office support team will be able to assist you should you have any questions.

Audience Profile

The target groups of the ITIL® Foundation Certificate are:

  • Individuals who require a basic understanding of the refreshed ITIL®
    framework and how it may be used to enhance the quality of IT service management within an organization.
  • IT professionals that are working within an organisation that has adopted and adapted ITIL®, who need to be informed about and thereafter contribute to, an ongoing service improvement program.

Prerequisites

Ideally delegates should have some experience working in an ITSM environment or service desk and have a basic understanding of ITSM issues, although no prior IT experience is required to apply for the certification exam. Even an aspirant ITSM professional can take this course.

Delegates will be provided with pre-course reading material by email on receipt of payment prior to attending the course. Student success in this intensive 2-day course will be enhanced by paying close attention to the pre-reading materials.

Course Outline

  • Introduction
  • Service Design
  • Service Transition
  • Service Strategy
  • Service Operations
  • Continual Service Improvement
  • Case Studies and Practice Test
CERTIFIED ITIL INTERMEDIATE

IT Service Management Course List

  1. Certified in ITIL Foundation.
  2. Certified in ITIL Intermediate CSI.
  3. Certified in ITIL Intermediate Service Operation.

Certified COBIT V5

CERTIFIED COBIT V5

Course Description

COBIT 5 is the only business framework for the governance and management of enterprise IT. Launched in April 2012, COBIT 5 helps maximize the value of information by incorporating the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems.

Learn the importance of an effective framework to enable business value. Delve into the elements of ISACA’s evolutionary framework to understand how COBIT 5 covers the business end-to-end and helps you effectively govern and manage enterprise IT. Developed for anyone interested in obtaining foundation-level knowledge of COBIT, the course explains the COBIT framework and supporting materials in a logical and example-driven approach.

At the conclusion of this course, attendees will understand

  • How IT management issues are affecting organizations
  • The need for an effective framework to govern and manage enterprise IT
  • How COBIT meets the requirement for an IT governance framework
  • How COBIT is used with other standards and best practices
  • The functions that COBIT provides and the benefits of using COBIT
  • The COBIT Framework and all the components of COBIT
  • How to apply COBIT in a practical situation